Quality Manager

Company: MICROBEST INC
Location: Waterbury
Posted on: April 4, 2025

Job Description:

The Quality Manager is responsible for overseeing all aspects of the company's Quality Assurance functions, ensuring consistent product quality, regulatory compliance, and continuous improvement across the organization. This hands-on leadership role manages quality personnel, maintains compliance with ISO 9001, and collaborates cross-functionally to support manufacturing and customer satisfaction goals.
Key Responsibilities:

• Lead the Quality Assurance function, including development, implementation, and continuous improvement of all quality policies, procedures, goals, and systems.
• Manage, mentor, and direct all Quality Assurance team members.
• Oversee internal and external quality audits and ensure timely responses and corrective actions.
• Maintain and improve the Quality Management System (QMS) to ensure ongoing ISO 9001 compliance.
• Serve as the primary liaison for quality-related communication between departments and customers.
• Drive root cause analysis and corrective/preventative actions through ownership of the CAPA system, ensuring issues are resolved effectively and sustainably.
• Collaborate with Production and Manufacturing teams to identify and respond to quality issues, implement stop-work procedures, containment efforts, and corrective actions as necessary.
• Analyze and report on quality metrics, including non-conforming materials, customer complaints, First Pass Yield, On-Time Delivery, and Customer Satisfaction.
• Ensure timely review and disposition of non-conforming materials.
• Foster and maintain strong relationships with both internal and external customers.
  
  
  • Bachelor's degree in a relevant field preferred; equivalent experience will be considered.
  • Minimum of 10 years' experience in a manufacturing environment; experience in firearms, defense, or military contracts is a plus.
  • Minimum of 5 years of direct experience managing ISO 9001 systems, including implementation, training, and auditing.
  • Proven leadership and team management skills in a manufacturing setting.
  • Strong understanding of technical documentation, including blueprints, military specifications, and GD&T.
  • Hands-on experience with inspection methods and tools, including CMMs and Vision Systems.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
  • Lean and Six Sigma experience strongly preferred.
  • Excellent communication skills with the ability to present quality concepts and performance data to all levels of the organization and customers.
  • Familiarity with special processes such as heat treating and plating is a plus.
    Benefits:--- - - - -401(k) with company match--- - - - -Health, Dental, and Disability Insurance--- - - - -Life Insurance--- - - - -Paid Time Off--- - - - -Bonus Pay
    
    
    
    
    Compensation details: 120000-150000 Yearly Salary
    
    
    
    PI6ef64fe9f676-37248-37318845

Keywords: MICROBEST INC, Fall River , Quality Manager, Executive , Waterbury, Massachusetts