Client Technology Manager
Company: Mainstay Technologies
Location: Manchester
Posted on: October 24, 2024
Job Description:
The Client Technology Manager (CTM) is passionate about helping
people, thrives when flexing between varied tasks, leverages a
broad technical foundation, and enjoys evaluating new technologies.
If you have project experience, possess exceptional troubleshooting
skills, and prosper in a goal-oriented, fast-paced environment -
this is the role for you!As the CTM you're responsible for managing
ongoing client relationships, participating in leading technology
improvements, overseeing proactive measures, implementing projects,
and exercising a high degree of "ownership" over the clients'
environment. This is an integral role, working closely with other
team members for comprehensive IT service delivery.What you will be
doing
- Taking ownership of client network health and reliability
through proactive maintenance and audits.
- Implementing new technologies, with the support of dedicated
engineers.
- Working with company team leaders to develop and lead the
implementation of roadmaps for clients to bring them into solid
standards and leverage of innovation.
- Working with other team members for a complete IT department
delivery - bringing enterprise level service to small
businesses.
- Reviewing reports for system health, trends, and open items for
client, working alongside the client's point-of-contact - seeking
to ensure their environment is performing well and aligned well
with business goals.
- Participating or leading client projects, implementing new
technologies such as servers, firewalls, applications, and
more.What you should be like
- Excellent foundation in technology, including experience with
infrastructure, Active Directory, applications, and
workstations.
- Strong inter-personal skills - enjoy relating with staff &
clients.
- Solid problem-solving skills - be able to take a challenge and
break it down.
- Committed professionalism and love working as a team.
- Ability to flourish in a fast-paced environment, multi-tasking
with exceptionally high consistency and attention to detail.
- Excellent technical and business aptitude, with an ability to
learn quickly.Technical Qualifications and Skills
- 4+ years of experience in full-time IT, including Windows
server and network administration.
- Microsoft Certified Professional (MCP), Microsoft Certified
Systems Administrator (MCSA), or Associates Degree in IT preferred
education.
- A solid understanding of system best practices, including areas
of workstation, server, network, and peripheral support and
deployment.About MainstayMainstay Technologies - IT you trust from
a team you enjoy. Mainstay Technologies provides a full IT and
Information Security department to small and medium size businesses
in the northern New England area. As a company in the Best
Companies to Work For Hall of Fame, we believe in using the power
of technology and of business to help people flourish. This
translates to a culture of caring, high-ownership teammates who
work hard, enjoy each other immensely, and turn off the work at the
end of the workday, to focus on what matters more than work.It is
our commitment to people that makes us who we are. We love what we
do, and we love who we do it with. We are driven by our mission: to
give more than we get. People are always the ends, never the means.
In addition to being a Best Company to Work For, we have also been
recognized for Coolest Companies for Young Professionals, "Best of
Business" for Managed IT Services, and the Torch Award for
Marketplace Ethics. We have made the Inc. 500 - 5000 List for
fastest growing small businesses 5 times.BenefitsThis is a
full-time, salaried position with a full benefits package,
including:
- A flexible and fun work environment with events, lunch +
learns, ping pong, snacks, games, and books.
- 3 weeks of PTO (4 weeks after 2 years) per year.
- A 2-week sabbatical at 5 years and a 5-week sabbatical at 10
years.
- Health, Dental, and Vision Insurance.
- Disability Insurance.
- Group and Supplemental Life Insurance.
- Paid Family Leave.
- 401(k) with 3% match.
- Team Profit Sharing.
- Training program (including paid certifications, tuition
reimbursement, and bonuses on achieving certs).
- Paid Volunteer Time Off.LocationWe believe in
Work-from-Anywhere AND in the value of in-person relationships. We
provide nearly unlimited flexibility to work remotely, but we do
hold team meetings and all-staffs in person. We also maintain a
beautiful office in Manchester, NH and a satellite office in
Laconia, and we encourage each team member to choose their own
balance of home and in-office work, that maximizes wellbeing. We do
encourage all teammates to come in weekly, but it is not required.
Applicants must live within driving distance to support clients,
onboarding, and ongoing team integration.ApplicationWe utilize an
Applicant Tracking System for our applications. Please whitelist
the following domains to ensure you receive our communications:
jazz.co, jazzhr.com, and applytojob.com.
#J-18808-Ljbffr
Keywords: Mainstay Technologies, Fall River , Client Technology Manager, Executive , Manchester, Massachusetts
Didn't find what you're looking for? Search again!
Loading more jobs...